In the event of a flight cancellation due to the corona virus, an airline is temporarily allowed to offer you a flight voucher as an alternative to rebook the flight or reimburse the ticket price. Have you refused the flight voucher and the airline does not refund the ticket? Then let the airline know that you do not agree with this! With our template letter, you can claim the money you are entitled to.
Download the template letter
The template letter ‘Flight cancelled due to the corona virus. Ask for a refund!’ of the European Consumer Centre can be downloaded in two languages. Free of charge!