European Consumer Centre
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Consumer news
An airline must pay compensation if it refuses a passenger without good reason. The Court of Justice confirms that this also applies if the passenger has been informed in advance about the refusal to board. The passenger does not have to go...
Members of the European Parliament argue that air passengers should not have to pay for bringing carry-on luggage on board of an airplane. Currently, especially low-budget airlines are charging passengers for bringing hand luggage on board...