European Consumer Centre
Do you have problems with an entrepreneur from another EU country, Norway, Iceland or the UK? The European Consumer Centre has been helping consumers solve complaints for almost 20 years. 90% of consumers recommend our services. Our legal assistance is free of charge.
Consumer news
Scammers are pretending to be employees of the European Consumer Centre (ECC) or the Network of European Consumer Centres (ECC-Net). They contact people via email and phone, claiming they can recover lost funds. These fraudsters often...
Stores must calculate discounts in advertisements based on the lowest price in the last 30 days. This was confirmed by the Court of Justice in its ruling on the case against Aldi. The supermarket based price discounts on a higher amount...
The Belgian company Elektro Lommelen, which sold electronic products for many years, has run into financial trouble. Unfortunately, many customers are no longer getting responses to their complaints. Since the end of June, Elektro Lommelen...
