Consumer news

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Alert Payment problems at Cleverbuy

28 April 2026 - The German company Cleverbuy GmbH discontinued all its business activities due to payment problems. The company is known for buying ...
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Alert ECC warns against overseas dating sites

6 November 2025 - Are you taking out a trial subscription with an overseas dating site? Then beware! The European Consumer Centre (ECC) has ...
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Advice Traffic fine from Italy: should I pay it or not?

2 August 2023 - Suddenly, you get a reminder about an unpaid traffic fine from Italy, with extra charges added. A traffic fine? You ...
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Court of Justice: Airline must compensate flight delay if it's caused by its own choice

7 April 2026 - Due to chaos at the security check, several flights of an airline are delayed. The airline decides to wait for ...
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ECC looks back on 2025: demand for our services keeps rising

2 April 2026 - In 2025, we celebrated the 20th anniversary of the ECC Network with our colleagues, the European Commission and our partners ...