Consumer news

Woman with flight tickets in her hand and a suitcase looks happy

Applying for an ETA? Verify the seller!

4 June 2025 - If you live in the Netherlands and travel to or through the United Kingdom, you will need an ETA (Electronic ...
A smiling delivery man, holding a cardboard parcel in one hand and a scanner in the other

European Commission to increase checks on products imported from outside the EU

7 May 2025 - The European Commission wants to take action against the large number of cheap products entering the European Union. In 2024 ...
A shocked woman sits cross-legged on the floor with a laptop on her lap, holding her hands to her cheeks

ODR platform to shut down on 19 July 2025

2 May 2025 - Until 20 March, consumers could use an online tool provided by the European Commission to solve disputes with businesses on ...
A shocked young woman and a surprised young man, both holding smartphones

ECC warns of misleading offers with hidden subscriptions

29 April 2025 - Social media is teeming with fake offers to buy expensive products for next to nothing. These offers require you to ...
An elderly woman smiling and giving thumbs up, wearing glasses and a t-shirt featuring the European Union flag

Celebrate Europe Day with us at the EU Parade: free entry!

28 April 2025 - On 9 May, we’re celebrating Europe Day during the EU Parade at the Parktheater in Eindhoven. This is your chance ...