Consumer news

A woman holding a steering wheel with both hands, making a surprised or shocked face.

Avoid unexpected costs when renting a car abroad

23 October 2024 - Are you renting a car during your holiday? Then you don’t want any surprises. The total price should be clear ...
A surprised young man pulls out the empty pockets of his jeans, showing they contain no money. His mouth is open wide and his eyes are wide, expressing shock or disbelief

Belgian retailer Elektro Lommelen bankrupt: what can you do?

15 October 2024 - The Belgian company Elektro Lommelen, which sold electronic products for many years, has run into financial trouble. Unfortunately, many customers ...
A man holding a bouquet of flowers wrapped in paper. He looks at the flowers with a sad, disappointed expression, his lips turned downwards and eyebrows furrowed

ECC warns against overseas dating sites

2 October 2024 - Are you taking out a trial subscription with an overseas dating site? Then beware! The European Consumer Centre (ECC) has ...
A man with beard, stands with his arms crossed. He has a slightly raised eyebrow and a skeptical or doubtful expression

No compensation for technical problem due to hidden design defect on aircraft

22 August 2024 - You are often entitled to financial compensation if your flight is cancelled. This entitlement does not apply, though, if the ...
A young woman holding a laptop in one hand and raising her other hand with a shrug, wearing a confused or uncertain expression

ECC warns against online cancellation services

12 August 2024 - The European Consumer Centre (ECC) has recently received many complaints about online cancellation services. Consumers report they are unfamiliar with ...