Consumer news

Young man smiling happily while holding multiple shopping bags

Found a new webshop? Use these tips to check whether the online shop is reliable

21 November 2023 - Have you seen a fantastic offer on a webshop you don't yet know while shopping? Then do not order straight ...
A woman smiles warmly while sitting behind her laptop

Consumer organisations warn against unreliable webshops: check reviews first, order second

6 November 2023 - Many consumers still purchase online without checking the reliability of the webshop first, even though purchases from unknown webshops in ...
A surprised young man holding his glasses with both hands and has his mouth open in astonishment

Court of Justice: compensation for passenger also applies in case of no-show after airline announces denied boarding

3 November 2023 - An airline must pay compensation if it refuses a passenger without good reason. The Court of Justice confirms that this ...
A joyful young woman holding a large tan rolling suitcase by its handle and smiling brightly

Airlines will no longer be allowed to charge for carry-on luggage

25 September 2023 - Members of the European Parliament argue that air passengers should not have to pay for bringing carry-on luggage on board ...
A young man looks anxious or scared, holding the handlebars of his bike tightly with one hand

Dutch ebike brand VanMoof declared bankrupt

18 July 2023 - The Dutch ebike brand VanMoof has been declared bankrupt by the Court of Amsterdam on 17 July. VanMoof filed for ...