Consumer news

A surprised young man holding his glasses with both hands and has his mouth open in astonishment

Court of Justice: compensation for passenger also applies in case of no-show after airline announces denied boarding

3 November 2023 - An airline must pay compensation if it refuses a passenger without good reason. The Court of Justice confirms that this ...
A joyful young woman holding a large tan rolling suitcase by its handle and smiling brightly

Airlines will no longer be allowed to charge for carry-on luggage

25 September 2023 - Members of the European Parliament argue that air passengers should not have to pay for bringing carry-on luggage on board ...
A young man looks anxious or scared, holding the handlebars of his bike tightly with one hand

Dutch ebike brand VanMoof declared bankrupt

18 July 2023 - The Dutch ebike brand VanMoof has been declared bankrupt by the Court of Amsterdam on 17 July. VanMoof filed for ...
Two young men stand smiling, one holding a wheeled suitcase and the other carrying a backpack over one shoulder. Both appear ready for travel or an adventure

eDreams, Etraveli and Kiwi.com commit to refund within 14 days for cancelled flights

27 June 2023 - eDreams, Etraveli Group and Kiwi.com made new commitments during talks with the European Commission and the network of national consumer ...
A young woman wearing a protective face mask. Her eyes are wide open, expressing surprise or excitement

Court of Justice: airlines do not have to pay for repatriation during corona

26 June 2023 - Airlines are not required to pay for the repatriation flights of passengers who were stranded at the start of the ...