Consumer news

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Belgium wants a European Car-Pass in the battle against odometer fraud

1 February 2024 - Belgium is proposing the creation of a European Car-Pass for the exchange of odometer data within the EU. Belgium will ...
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Travellers better protected and informed with new EU rules for passengers

3 January 2024 - It is not always clear to travellers what kind of trip they have booked. A trip with a transfer, hotel ...
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White goods from abroad delayed or not delivered? No refund from vendor after cancellation? Here's what to do

5 December 2023 - Foreign webshops often have competitive offers for white goods such as washing machines, dryers, ovens and refrigerators. That makes it ...
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Found a new webshop? Use these tips to check whether the online shop is reliable

21 November 2023 - Have you seen a fantastic offer on a webshop you don't yet know while shopping? Then do not order straight ...
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Consumer organisations warn against unreliable webshops: check reviews first, order second

6 November 2023 - Many consumers still purchase online without checking the reliability of the webshop first, even though purchases from unknown webshops in ...