Media inquiries
The European Consumer Centre (ECC) is a trusted source for journalists looking for information on consumer rights in the EU. Topics include cross-border online shopping, travel rights, and misleading practices. With 20 years of experience, we’re happy to share our knowledge and expertise to help explain consumer issues clearly and accurately.
Media team
Meet the ECC experts who are happy to assist you with questions and interviews.
Eva Calvelo Muiño
Martijn Witvliet
Linda van Zanten
ECC in the media
2025
RTL nieuws
Hours of delays, no luggage, cancelled flights because of a cyberattack: what are your rights?
2025
Radar
Travellers run into a wall when claiming compensation for a delayed flight: what are your rights? (item starts right away)
2025
PlusOnline
Ruling: you can immediately request compensation for delayed luggage
2025
Max Vakantieman
No deposit refunded after renting a holiday home (interview starts at 10:28)
2025
Nu.nl
After your holiday, a hefty fine in the mail: "Sometimes you lose hundreds of euros"
2025
Max Vakantieman
What should you watch out for when applying for an eTA? (interview starts at 2:05)
2025
TV2 Kosmopol
How to avoid getting scammed when shopping online (Danish media)
2025
Radar
Gezondheidscontrole.com sends a hefty bill - do you have to pay it or not?
