Young man smiling happily while holding multiple shopping bags

Shopping in the EU

Do you ever buy things in another EU country, Norway or Iceland? For example, online, in a shop, or while travelling? Sometimes a purchase isn’t what you expected. It’s good to know your rights and what you can do if:
 

  • The product is broken
  • Your order arrives late or not at all
  • The seller won’t fix the problem or give your money back

Choose your topic:

(Online) shopping

Delivery

Price and payment

Warranty

 

 

Services