What compensation can I get for flight or luggage problems?

Wondering what compensation you’re entitled to if your flight is delayed, cancelled, or overbooked? Or if your luggage is lost, delayed, or damaged? Use our simple calculator to find out quickly and easily. We’ll also tell you how you can claim compensation.

Compensation calculator

Use our simple flight compensation calculator to see if you can get compensation for a delayed, cancelled, or overbooked flight — or if you had trouble with your luggage. Just enter your flight and baggage details, and we’ll do the rest. In just a few easy steps, you can find out:

  • If you can claim compensation
  • How much money you might get

Claim your compensation

Are you entitled to a refund according to the calculation tool? Then you can follow our step-by-step guide, in which we explain how you can ask for your compensation from the airline.

Go to step-by-step guide

 

Need help with a complaint?

The European Consumer Centre (ECC) offers free legal advice and can assist you with making a claim against a non-Dutch airline based in the EU, Norway, Iceland, or the United Kingdom.

If your complaint is about a Dutch airline, please contact:

Please note that the above links refer to Dutch websites.