Consumer news

A surprised man holding a steering wheel with both hands. He looks straight ahead with wide eyes and an open mouth

Environmental zones in Italy: how to avoid a fine

9 May 2023 - Many cities in Italy have an environmental zone, the Zona Traffico Limitato. You require permission to drive your car there ...
A cheerful young woman is smiling broadly, showing her teeth and dimples, and is pointing to her right with her left hand while crossing her right arm over her chest

Court of Justice: important information may sometimes be included in general terms and conditions

26 April 2023 - Sellers and intermediaries must clearly inform consumers about their services. Is it enough if certain important information is set out ...
A young woman with an expression of confusion or puzzlement, with her eyebrows furrowed and her lips pursed. She is touching her chin lightly with her right index finger.

Flash credit providers often not clear about high fees

17 April 2023 - Do you need money fast? Taking out a flash credit (also known as mini-loan or payday loan) may seem like ...
A man with curly hair holds a passport cover with two airplane tickets sticking out of it in one hand, and his other hand rests on a suitcase.

Name change airline ticket now free on Spanish airlines

11 April 2023 - A fee is often charged for making a name change after booking an airline ticket. This is no longer the ...
A woman dressed in an artistic outfit made entirely of plastic waste materials, including plastic bottles, cups, and containers, all assembled into a sculptural ensemble

New European rules to combat greenwashing and make repairs easier

29 March 2023 - The European Commission recently presented two new proposals to start helping consumers make more sustainable choices. For example, the Commission ...