Consumer news

A confused man wearing a travel neck pillow and a sleep mask on his forehead, scratching his head with a perplexed expression.

Hundreds of passengers affected by Green Airlines flight cancellations

1 August 2022 - German airline Green Airlines has cancelled dozens of flights. The European Consumer Centre (ECC) currently receives many complaints from passengers ...
Two surprised people looking at their phones with shocked expressions.

Avoid high phone bills after holidays in Lesbos

27 July 2022 - Since 2017, you do not have to pay extra charges for calling and using the internet within the EU. Are ...
A frustrated woman leaning on a suitcase with her arms raised and mouth open, expressing confusion or annoyance.

Baggage lost or delayed due to problems at Amsterdam Airport Schiphol? These are your rights

22 July 2022 - Due to staff shortages, Schiphol Airport is facing baggage issues as well as long waiting times. Some travellers wait for ...
A worried young woman sitting cross-legged on a suitcase, holding a laptop on her lap, with a distressed expression and one hand on her head.

Cancelled flights at Amsterdam Airport Schiphol: what are your rights?

21 July 2022 - Amsterdam Airport Schiphol is seeing long waiting times and cancellations this year due to staff shortages. The airport has stated ...
A man holding a laptop in one hand, covering part of his face with the other hand, peeking through his fingers with an expression of surprise or shock.

European Commission: 55% of car rental broker websites in violation of EU law

14 July 2022 - More than half of screened websites brokering rental cars do not comply with EU regulation, a recent set of checks ...