Consumer news

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Sending a parcel within the EU? Use the European Commission’s price comparison tool

20 June 2022 - Are you sending a parcel to a friend or family member in another EU country? Finding the best parcel delivery ...
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Legal assistance for Ukrainian consumers in the EU

14 June 2022 - Have you fled Ukraine because of the war or are you involved in helping Ukrainian refugees? Ukrainian refugees in the ...
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Return vignette to reduce return of used items

9 June 2022 - Do you ever return clothes or shoes to an e-retailer after wearing them? If e-retailers get their way, this will ...
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Belgian online furniture retailer Meubis goes bankrupt

3 June 2022 - Belgian online furniture retailer Meubis was recently declared bankrupt by a judge. Does Meubis owe you money? Are you waiting ...
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Court of Justice: right to compensation when flight is brought forward

2 June 2022 - Airline passengers are not only entitled to compensation if their flight is delayed or cancelled, but also if a flight ...