Consumer news

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Return vignette to reduce return of used items

9 June 2022 - Do you ever return clothes or shoes to an e-retailer after wearing them? If e-retailers get their way, this will ...
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Belgian online furniture retailer Meubis goes bankrupt

3 June 2022 - Belgian online furniture retailer Meubis was recently declared bankrupt by a judge. Does Meubis owe you money? Are you waiting ...
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Court of Justice: right to compensation when flight is brought forward

2 June 2022 - Airline passengers are not only entitled to compensation if their flight is delayed or cancelled, but also if a flight ...
A young man looking confused and frustrated, holding a smartphone in one hand and raising the other hand with fingers spread, as if questioning something on the phone.

Prevent high costs when using your mobile device at sea

1 June 2022 - Since 15 June 2017, providers have no longer been allowed to charge additional costs when you use your mobile device ...
A young woman sitting on a bicycle, holding a smartphone in one hand, while removing her glasses with the other hand, showing a shocked or surprised expression.

Should sellers disclose manufacturer’s warranty? Court of Justice weighs in

25 May 2022 - When you buy something, you might get a manufacturer’s warranty on your purchase. Is the seller obliged to give you ...