Consumer news
Rules for parcel delivery to agreed-upon location
15 April 2022 - More and more delivery services are allowing consumers to give specific delivery instructions and have parcels dropped off in their ...
Judges to perform stricter checks on information provided by seller
11 April 2022 - Has a seller failed to provide you with the necessary information prior to a purchase, leading to a dispute and ...
Free disposal of electrical and electronic waste
24 March 2022 - Have you purchased a new electrical or electronic product? European rules state you may hand in your old appliance with ...
Beware of claim submission deadlines for flights cancelled during the pandemic
1 March 2022 - Was your flight cancelled by the airline during the first wave of the coronavirus pandemic in 2020? And have you ...
Italian government to reimburse Alitalia passengers
20 January 2022 - Italy’s national airline Alitalia ceased operations on 14 October 2021. Are you in possession of an unused Alitalia ticket or ...