Consumer news

A man is playfully posing with one leg lifted and pointing with both hands, expressing excitement and energy

Italian government to reimburse Alitalia passengers

20 January 2022 - Italy’s national airline Alitalia ceased operations on 14 October 2021. Are you in possession of an unused Alitalia ticket or ...
A woman is smiling warmly and giving a thumbs-up gesture, conveying approval and positivity.

Find EU services near you in the new 'EU around me' map

17 November 2021 - Are you looking for an EU organisation that can answer your query? You can find all branches of EU organisations ...
A young woman raising her fists excitedly with a wide open smile, expressing joy or celebration.

En masse buying of event tickets banned

21 October 2021 - Consumers trying to get hold of event tickets often don't succeed, or have to dig deep into their pockets. This ...
A woman stands smiling confidently while holding a suitcase with one hand and a wallet with travel tickets in the other hand, ready for a trip.

Airlines promise quicker refunds for cancelled flights

1 October 2021 - Sixteen European airlines have promised the European Commission to pay refunds for cancelled flights within 7 days from now on ...
A smiling man and woman stand side by side, each holding a smartphone. The woman looks at the man’s phone with curiosity while the man focuses on his own device with a happy expression.

Parship improves information on dating sites after EU reprimand

23 July 2021 - Dating site ‘Parship’ has amended the precontractual information on its dating sites at the request of the European Commission and ...