Consumer news
Warranty on streaming services and online games coming soon
9 May 2022 - New warranty regulations are set to be introduced in 2022, which means that digital products and services such as streaming ...
Court of Justice: order button on e-commerce website must clearly convey obligation to pay
3 May 2022 - Whenever you buy or book something online, the order button must clearly convey that you will be under an obligation ...
Rules for parcel delivery to agreed-upon location
15 April 2022 - More and more delivery services are allowing consumers to give specific delivery instructions and have parcels dropped off in their ...
Judges to perform stricter checks on information provided by seller
11 April 2022 - Has a seller failed to provide you with the necessary information prior to a purchase, leading to a dispute and ...
Free disposal of electrical and electronic waste
24 March 2022 - Have you purchased a new electrical or electronic product? European rules state you may hand in your old appliance with ...