Consumer news

A young woman with curly hair smiles and laughs while holding a credit card up to one eye and a phone in her other hand.

Shopping at a Shopify store? Beware of fraudulent sellers!

4 March 2021 - Online shops are springing up like mushrooms. With e-commerce platforms like Shopify, online entrepreneurs can start a professional-looking online shop ...
A young woman energetically dances with one leg raised, hair flipping, eyes closed, and a joyful expression on her face.

'Save your ticket, enjoy later' scheme extended

17 February 2021 - Tickets from rescheduled events and vouchers from events cancelled due to coronavirus that fall under the 'Save your ticket, enjoy ...
A young man holds a smartphone in one hand, looking at it with a surprised expression, mouth slightly open. With his other hand, he holds up a blank speech bubble.

Dropshipping: avoid paying too much at an online shop

10 February 2021 - Did you order a package from a Dutch online shop and then waited for weeks for your order to be ...
A young woman sits cross-legged on the floor, holding an open cardboard box in front of her with an expression of surprise and excitement.

The mystery box: a box full of surprises or disappointments?

1 February 2021 - Those who like to be surprised, can order a mystery box online from different providers. That is a box full ...
A woman holds papers in one hand and a few sheets on her head with the other, expressing frustration or stress.

European Commission publishes first evaluation of Geo-blocking regulation

17 December 2020 - The Commission’s first evaluation of the European Regulation that prohibits geo-blocking and geo-discrimination in respect of the cross-border sales of ...