Consumer news

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Corona vouchers and administrative charges: what you need to know!

6 May 2020 - Businesses that offer vouchers during the corona crisis are not allowed to disadvantage you if you opt for a refund ...
A man holding a laptop in one hand, covering part of his face with the other hand, peeking through his fingers with an expression of surprise or shock.

Coronavirus and online scams: everything you need to know!

15 April 2020 - Since the coronavirus outbreak, fake online stores have been shooting up like mushrooms. Online sellers are also taking advantage of ...
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Consumer unrest and uncertainty caused by the coronavirus

14 April 2020 - The consequences of mass holiday cancellations, flight cancellations and cancelled concerts and festivals due to the coronavirus are causing unrest ...
A young man holding a smartphone in one hand and a speech bubble sign in the other, looking to the side with a skeptical or doubtful expression.

Event voucher for rescheduled or cancelled event due to the coronavirus

9 April 2020 - Shows, festivals, competitions and concerts have been forced to be rescheduled or canceled due to the coronavirus. In order to ...
Two surprised people looking at their phones with shocked expressions.

Coronavirus and flight voucher: this is what you need to know!

31 March 2020 - In the event of a flight cancellation due to the corona virus, an airline is temporarily allowed to offer you ...