Consumer news

A young woman energetically dances with one leg raised, hair flipping, eyes closed, and a joyful expression on her face.

'Save your ticket, enjoy later' scheme extended

17 February 2021 - Tickets from rescheduled events and vouchers from events cancelled due to coronavirus that fall under the 'Save your ticket, enjoy ...
A young man holds a smartphone in one hand, looking at it with a surprised expression, mouth slightly open. With his other hand, he holds up a blank speech bubble.

Dropshipping: avoid paying too much at an online shop

10 February 2021 - Did you order a package from a Dutch online shop and then waited for weeks for your order to be ...
A young woman sits cross-legged on the floor, holding an open cardboard box in front of her with an expression of surprise and excitement.

The mystery box: a box full of surprises or disappointments?

1 February 2021 - Those who like to be surprised, can order a mystery box online from different providers. That is a box full ...
A woman holds papers in one hand and a few sheets on her head with the other, expressing frustration or stress.

European Commission publishes first evaluation of Geo-blocking regulation

17 December 2020 - The Commission’s first evaluation of the European Regulation that prohibits geo-blocking and geo-discrimination in respect of the cross-border sales of ...
A woman with short hair holds her face with both hands, eyes wide open and mouth open, expressing surprise or amazement.

French supervisory authority imposes fine of millions on Google and Amazon

15 December 2020 - French privacy regulator CNIL has fined Amazon and Google for placing tracking cookies without the permission of users. Both tech ...