Consumer news

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Danish consumer watchdog shows its teeth

18 May 2021 - The Danish consumer ombudsman carried out an extensive investigation into providers of unwanted paid subscriptions in recent years. Thanks to ...
A young woman is smiling brightly while holding a smartphone in one hand and a passport with boarding passes in the other, expressing excitement and readiness for travel.

Flight cancelled? You can always request a refund from airlines!

20 April 2021 - If you booked a flight through a travel agent and the flight was cancelled by the airline, it is sometimes ...
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ECC received 51% more cross-border complaints in 2020

19 April 2021 - The European Consumer Centre (ECC) received a record number of cross-border legal complaints from consumers in turbulent 2020. The corona ...
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Problems with an overseas government agency? Ask SOLVIT for help!

14 April 2021 - The European Consumer Centre helps you resolve problems with businesses in other EU countries, Norway, Iceland, or the United Kingdom ...
Two women smiling happily and posing together; one woman is sitting on a suitcase while the other stands behind her with her arm around her shoulders.

Consumers have to pay 5 euros extra to book a travel package

26 March 2021 - Are you booking a travel package through a travel agent affiliated with the SGR? Then you will pay €5 extra ...