Consumer news

A smiling woman holding a laptop close to her chest while giving two thumbs up, expressing positivity and approval.

Aliaz Cooperation fined

27 November 2020 - The Latvian Consumer Rights Protection Centre (CRPC) imposed a fine of 90,000 euros on Aliaz Cooperation Ltd for unethical business ...
A young woman sitting cross-legged on the floor, holding a clock in front of her face, covering it completely.

Cooling-off period for ‘customised’ products

3 November 2020 - If you make a purchase at a trade fair, you are usually entitled to a cooling-off period of 14 days ...
A man with a travel neck pillow and a headband with ears is crying with eyes closed and an exaggerated sad expression.

Flight delay due to aggressive behaviour of passenger: right to compensation?

2 July 2020 - In the event of a flight delay of more than three hours or a flight cancellation, affected passengers are often ...
A woman sitting on the floor with a tired or frustrated expression, resting her arm on a stack of suitcases.

Level Europe loses corona battle and files for bankruptcy

18 June 2020 - The curtain has fallen for Level Europe. The Austrian airline has filed for bankruptcy. All activities have been discontinued. In ...
A woman with a puzzled expression, slightly biting her lip and raising both hands with palms up as if unsure or questioning something.

Coronavirus and travel: should you pay the outstanding amount for your summer holiday?

27 May 2020 - Will coronavirus force us to spend our summers in the Netherlands or will we be able to go on holiday ...