Consumer news

A woman holding two airplane tickets in one hand and a small suitcase in the other, with an excited and surprised expression on her face.

Complaint about Schipholtickets? This is what you can do!

12 May 2020 - The ECC is being inundated with queries and complaints about the inability to contact Schipholtickets. We explain what you can ...
A man holding a laptop in one hand, with a skeptical and uncertain expression, resting his other hand on his chin.

Corona vouchers and administrative charges: what you need to know!

6 May 2020 - Businesses that offer vouchers during the corona crisis are not allowed to disadvantage you if you opt for a refund ...
A man holding a laptop in one hand, covering part of his face with the other hand, peeking through his fingers with an expression of surprise or shock.

Coronavirus and online scams: everything you need to know!

15 April 2020 - Since the coronavirus outbreak, fake online stores have been shooting up like mushrooms. Online sellers are also taking advantage of ...
A worried or stressed young woman touching her temple, expressing concern or headache.

Consumer unrest and uncertainty caused by the coronavirus

14 April 2020 - The consequences of mass holiday cancellations, flight cancellations and cancelled concerts and festivals due to the coronavirus are causing unrest ...
A young man holding a smartphone in one hand and a speech bubble sign in the other, looking to the side with a skeptical or doubtful expression.

Event voucher for rescheduled or cancelled event due to the coronavirus

9 April 2020 - Shows, festivals, competitions and concerts have been forced to be rescheduled or canceled due to the coronavirus. In order to ...