Consumer news

A woman sitting on the floor with a tired or frustrated expression, resting her arm on a stack of suitcases.

Level Europe loses corona battle and files for bankruptcy

18 June 2020 - The curtain has fallen for Level Europe. The Austrian airline has filed for bankruptcy. All activities have been discontinued. In ...
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Coronavirus and travel: should you pay the outstanding amount for your summer holiday?

27 May 2020 - Will coronavirus force us to spend our summers in the Netherlands or will we be able to go on holiday ...
A woman holding two airplane tickets in one hand and a small suitcase in the other, with an excited and surprised expression on her face.

Complaint about Schipholtickets? This is what you can do!

12 May 2020 - The ECC is being inundated with queries and complaints about the inability to contact Schipholtickets. We explain what you can ...
A man holding a laptop in one hand, with a skeptical and uncertain expression, resting his other hand on his chin.

Corona vouchers and administrative charges: what you need to know!

6 May 2020 - Businesses that offer vouchers during the corona crisis are not allowed to disadvantage you if you opt for a refund ...
A man holding a laptop in one hand, covering part of his face with the other hand, peeking through his fingers with an expression of surprise or shock.

Coronavirus and online scams: everything you need to know!

15 April 2020 - Since the coronavirus outbreak, fake online stores have been shooting up like mushrooms. Online sellers are also taking advantage of ...