Consumer news

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Wow Air applies for bankruptcy

9 April 2019 - UPDATE | The appointed administrator in the bankruptcy of Wow Air is mr. Sveinn Andri Sveinsson. You can file your ...
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Fines Ryanair and Wizz Air for carry-on baggage policy

25 February 2019 - The Italian competition authority AGCM has imposed substantial fines on both Ryanair and Wizz Air for charging mark-ups on large ...
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New geo-blocking rules from 3 December 2018

30 November 2018 - Equal rights for consumers throughout the EU as of 3 December 2018. From that date, new geo-blocking rules took effect ...
A young woman sitting cross-legged on the floor next to a suitcase, looking excited and surprised, holding a phone in one hand and a passport with a boarding pass in the other.

European court clarifies complaint procedure for baggage damage

27 September 2018 - In case of damage or loss of baggage you are required to report this to the airline in writing and ...
A man with a beard is holding his glasses down from his eyes, looking surprised and shocked, with his mouth open as if saying "wow" or expressing amazement.

European court clarifies the right for reimbursement

26 September 2018 - An airline ticket can be purchased directly from an airline or through an intermediary, such as a travel agency or ...