Consumer news

A happy young man and woman smile at the camera. The woman has her arm resting on the man's shoulder and gives a thumbs-up, while the man holds a laptop with one hand and gives a thumbs-up with the other.

European Court determines role of Charter Company in case of flight delays

9 July 2018 - Suppose you book a trip with a charter flight and this flight is delayed for a long time. Who do ...
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Bankruptcy Athleteshop

2 July 2018 - On 2 July 2018 the court declared the bankruptcy of the Dutch webshop Athleteshop. Apparently the webshop of the former ...
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Traveller 2.0 enjoys better protection for combined trips

29 June 2018 - From now on, travellers who book a trip or holiday online consisting of different components booked through different retailers will ...
A man wearing a sweater looks worried or stressed as he holds one hand on his forehead and the other in his pocket.

Bankruptcy Whinkel B.V.

28 June 2018 - On 26 June 2018 the court of Rotterdam declared the bankruptcy of the Dutch webshop Whinkel B.V. The ECC received ...
A woman with long hair and glasses smiles widely, holding a large paper checkmark in one hand and giving a thumbs-up with the other, expressing approval and positivity.

European Court clarifies rights in case of flight delays outside of the EU

6 June 2018 - Suppose you book a flight, with a transfer, to a destination outside the European Union. You’re flying with a non-European ...