Consumer news

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Traveller 2.0 enjoys better protection for combined trips

29 June 2018 - From now on, travellers who book a trip or holiday online consisting of different components booked through different retailers will ...
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Bankruptcy Whinkel B.V.

28 June 2018 - On 26 June 2018 the court of Rotterdam declared the bankruptcy of the Dutch webshop Whinkel B.V. The ECC received ...
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European Court clarifies rights in case of flight delays outside of the EU

6 June 2018 - Suppose you book a flight, with a transfer, to a destination outside the European Union. You’re flying with a non-European ...
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European Court determines role of airlines in event of delays

29 March 2018 - Suppose you book a flight ticket with a transfer and the trip is executed by two different airlines. Because of ...
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Price transparency cross-border parcel delivery

27 March 2018 - Want to order something from across the border? Soon you’ll know exactly what the delivery costs are. A new European ...