Consumer news

A man wearing outdoor gear looks shocked or worried, holding his face with both hands. He has binoculars hanging around his neck and a rolled-up mat strapped to his back.

British Flybe files for bankruptcy

5 March 2020 - The British airline Flybe has definitively entered into administration. The company announces today that it has filed for bankruptcy and ...
A smiling woman wearing a blazer holds an open book with both hands and looks directly ahead, appearing engaged and confident.

Court of Justice clarifies jurisdiction court compensation claim

5 March 2020 - In a judgement, the European Court of Justice clarifies which court has jurisdiction to deal with a claim for compensation ...
A young woman holding a smartphone with both hands looks surprised or amazed, her mouth forming an "O" shape and eyes wide open.

Penalty for hotel chain Meliá

25 February 2020 - The European Commission fined the Spanish hotel chain Meliá almost €7 million for making prohibited arrangements with tour operators, with ...
A young woman with hair curlers and smudged makeup holds a smartphone in one hand and a credit card in the other, looking confused and distressed.

Shopping via social media? Beware of scams!

13 February 2020 - European consumers are increasingly the victims of misleading advertising and social media scams. Through an advertisement, appealing things are offered ...
A woman with short hair holds her face with both hands, eyes wide open and mouth open, expressing surprise or amazement.

Ryanair’s knuckles rapped for misleading ‘green’ advert

6 February 2020 - Ryanair has had its knuckles rapped by the Advertising Standards Authority (ASA) for an advertising campaign in which the airline ...