Consumer news

A young woman sitting cross-legged on the floor next to a suitcase, looking excited and surprised, holding a phone in one hand and a passport with a boarding pass in the other.

European court clarifies complaint procedure for baggage damage

27 September 2018 - In case of damage or loss of baggage you are required to report this to the airline in writing and ...
A man with a beard is holding his glasses down from his eyes, looking surprised and shocked, with his mouth open as if saying "wow" or expressing amazement.

European court clarifies the right for reimbursement

26 September 2018 - An airline ticket can be purchased directly from an airline or through an intermediary, such as a travel agency or ...
A woman looks worried and anxious, biting her fingernails while gazing slightly to the side.

Supreme: fake or legal fake?

12 September 2018 - Supreme is a popular exclusive brand from New York. With more than 11 million followers on Instagram and billions in ...
A happy young man and woman smile at the camera. The woman has her arm resting on the man's shoulder and gives a thumbs-up, while the man holds a laptop with one hand and gives a thumbs-up with the other.

European Court determines role of Charter Company in case of flight delays

9 July 2018 - Suppose you book a trip with a charter flight and this flight is delayed for a long time. Who do ...
A young woman wearing headphones is stretching one leg behind her while standing on the other. She holds her forehead with one hand and appears focused or slightly tired.

Bankruptcy Athleteshop

2 July 2018 - On 2 July 2018 the court declared the bankruptcy of the Dutch webshop Athleteshop. Apparently the webshop of the former ...