Consumer news

A woman holding a laptop close to her chest with one arm, while holding a pair of glasses in her other hand, smiling warmly at the camera.

Problems with an overseas government agency? Ask SOLVIT for help!

14 April 2021 - The European Consumer Centre helps you resolve problems with businesses in other EU countries, Norway, Iceland, or the United Kingdom ...
Two women smiling happily and posing together; one woman is sitting on a suitcase while the other stands behind her with her arm around her shoulders.

Consumers have to pay 5 euros extra to book a travel package

26 March 2021 - Are you booking a travel package through a travel agent affiliated with the SGR? Then you will pay €5 extra ...
A young woman sitting in a wheelchair, resting her elbow on one armrest with her hand touching her chin, looking thoughtfully to the side with a slight smile.

Better EU protection for people with disabilities

24 March 2021 - The EU stands for equality. But unfortunately, people with disabilities still encounter obstacles nowadays. The European Commission has therefore developed ...
A man with a facial mask and shower cap peeks out from behind a striped shower curtain, holding a toothbrush and expressing surprise or shock with wide eyes and an open mouth.

Free tube of cream! Appealing offer or scam?

17 March 2021 - Want to try out a free tube of anti-ageing cream? You only pay €2.95 for postage! It looks like an ...
A worried young woman sitting cross-legged on a suitcase, holding a laptop on her lap, with a distressed expression and one hand on her head.

Czech Airlines bankrupt due to coronavirus

15 March 2021 - The nearly 100-year-old airline from the Czech Republic, Czech Airlines, has not survived the corona crisis. In part due to ...