Free disposal of electrical and electronic waste

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Eva, Legal Advisor
Published on 24 March 2022

Have you purchased a new electrical or electronic product? European rules state you may hand in your old appliance with the (online) retailer free of charge. Through these rules, the EU hopes to stimulate the recycling of e-waste, such as coffee makers, televisions and computers.

A smiling woman is holding a paper with a recycling symbol and pointing at it, expressing enthusiasm and encouragement for recycling.

Returning old appliances

Web shops must provide at least one of the following options to collect discarded appliances. They may:

  • Pick up the discarded appliance upon delivery of the new product
  • Pick up the discarded appliance at a later moment
  • Ask you to send back the appliance yourself at no extra costs

Shops must provide information

A web shop must state clear information on the website about your right to return old appliances free of charge. This information should be shared before the purchase of a new product takes place. This should provide you with the necessary opportunity to make preparations for sending back the old product.

Enforcement of the rules

In the Netherlands, the Human Environment and Transport Inspectorate (ILT) is tasked with supervising whether web shops abide by these rules. Did a web shop not provide you with adequate information about returning discarded electrical or electronic appliances? Or did the shop not provide any means of returning e-waste? You can report this through the ILT website. The ILT can perform checks to make sure everyone plays by the rules.

Waste collection points

Another way of disposing of old household appliances is by bringing them to a municipal waste collection site. Often, this is the even more environmentally friendly option. How these collection sites operate will differ per municipality. Contact your municipality to learn more about waste collection points in your area.
 

Sources

  1. Read the directive on waste electrical and electronic equipment