Consumer news

A man with curly hair holds a passport cover with two airplane tickets sticking out of it in one hand, and his other hand rests on a suitcase.

Name change airline ticket now free on Spanish airlines

11 April 2023 - A fee is often charged for making a name change after booking an airline ticket. This is no longer the ...
A woman dressed in an artistic outfit made entirely of plastic waste materials, including plastic bottles, cups, and containers, all assembled into a sculptural ensemble

New European rules to combat greenwashing and make repairs easier

29 March 2023 - The European Commission recently presented two new proposals to start helping consumers make more sustainable choices. For example, the Commission ...
A young woman holding a smartphone in her left hand and has her right hand on her head, with a surprised or shocked expression on her face. The overall vibe of the photo suggests she might have received unexpected news or information on her phone

What can I do if I misspelled my name on an airline ticket?

21 March 2023 - You may recognise this situation. You book an airline ticket, but you are a little too quick in entering the ...
A young man with curly hair holding a cardboard sign that says "SCROLL LESS, LIVE MORE" and gives a double thumbs down with a serious facial expression

Safer Internet Day: 5 tips for a 'digital detox'

6 February 2023 - The 20th edition of Safer Internet Day is on 7 February. This European initiative began in 2004 and is now ...
Een jonge vrouw en man staan naast elkaar. Ze glimlachen en maken feestelijke vuisten met gebogen armen, wat blijdschap of succes uitstraalt.

Package holiday not as expected due to coronavirus restrictions? You are entitled to a price reduction

23 January 2023 - Have the hotel swimming pool and beach been closed due to COVID-19 travel restrictions? If booked travel services cannot be ...