Consumer news

Een jonge vrouw en man staan naast elkaar. Ze glimlachen en maken feestelijke vuisten met gebogen armen, wat blijdschap of succes uitstraalt.

Package holiday not as expected due to coronavirus restrictions? You are entitled to a price reduction

23 January 2023 - Have the hotel swimming pool and beach been closed due to COVID-19 travel restrictions? If booked travel services cannot be ...
A woman with a thoughtful and slightly puzzled expression, resting one hand on her temple while biting her lip.

Parent company of vliegtickets.nl declared bankrupt

21 December 2022 - Otravo, the parent company of vliegtickets.nl amongst others, was declared bankrupt by the court in Amsterdam on 20 December. Otravo ...
A young woman smiling widely and holding a large card with a fully charged battery symbol in front of her chest.

By the end of 2024, one single charger for phones, tablets and cameras in the EU

19 December 2022 - From 28 December 2024, all new mobile phones, tablets and cameras sold in the EU will have to be equipped ...
A young woman holding a small clock in one hand and a passport with boarding passes in the other, looking directly at the camera with a slightly pursed lip expression.

Court of Justice: authorities may force airlines to pay compensation

1 December 2022 - Member states may allow enforcement authorities in their countries to make decisions on compensation to individual passengers, following a ruling ...
A cheerful young woman holding several shopping bags in one hand and red sale signs showing "50%" and "SALE" in the other, expressing excitement and enthusiasm.

5 safe shopping tips for Black Friday and Cyber Monday

22 November 2022 - With prices rising this year, Black Friday deals may seem even more attractive than ever before. But beware: not all ...