Consumer news

A young woman holding a small clock in one hand and a passport with boarding passes in the other, looking directly at the camera with a slightly pursed lip expression.

Court of Justice: authorities may force airlines to pay compensation

1 December 2022 - Member states may allow enforcement authorities in their countries to make decisions on compensation to individual passengers, following a ruling ...
Calling all online shoppers: Shopping on a website you don’t know? Check reviews first, order second

Calling all online shoppers: Shopping on a website you don’t know? Check reviews first, order second

22 November 2022 - When shopping online, many consumers don’t check whether they’re dealing with a reliable shopping site first, even though ordering products ...
A cheerful young woman holding several shopping bags in one hand and red sale signs showing "50%" and "SALE" in the other, expressing excitement and enthusiasm.

5 safe shopping tips for Black Friday and Cyber Monday

22 November 2022 - With prices rising this year, Black Friday deals may seem even more attractive than ever before. But beware: not all ...
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New rules intended to make rental via online platforms such as Airbnb more transparent

14 November 2022 - The European Commission has submitted a proposal for rules to provide a greater insight into rental platforms such as Airbnb ...
A young woman sitting on a chair next to an empty chair and a small table with a lamp, telephone, clock, and flower vase, looking away with an expression of frustration.

British furniture webshop Made.com declared bankrupt

10 November 2022 - Made.com declared bankrupt. Are you still waiting for an order or refund from the furniture shop? Read what you can ...