Consumer news

A young woman sitting on a chair next to an empty chair and a small table with a lamp, telephone, clock, and flower vase, looking away with an expression of frustration.

British furniture webshop Made.com declared bankrupt

10 November 2022 - Made.com declared bankrupt. Are you still waiting for an order or refund from the furniture shop? Read what you can ...
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Shopify promises to tackle unreliable webshops more effectively

1 November 2022 - Shopify has promised that its webshops will become safer. The Canadian company made that promise after discussions with the European ...
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Court of Justice: compensation for delays to connecting flights provided by different companies

24 October 2022 - A consumer books a journey from the EU to the United States via a travel agent. The journey was booked ...
A woman smiling warmly while holding a notepad and pen, appearing ready to take notes or record information.

63 percent more requests for legal assistance regarding problems with flights this summer

30 September 2022 - PRESS RELEASE - The European Consumer Centre (ECC) looks back on a record number of enquires in the summer period ...
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World Tourism Day: beware of (hidden) extra charges while on holiday

27 September 2022 - Are you spending a little less this year because of high fixed costs? Then it is even more unpleasant to ...