Consumer news

Calling all online shoppers: Shopping on a website you don’t know? Check reviews first, order second

Calling all online shoppers: Shopping on a website you don’t know? Check reviews first, order second

22 November 2022 - When shopping online, many consumers don’t check whether they’re dealing with a reliable shopping site first, even though ordering products ...
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New rules intended to make rental via online platforms such as Airbnb more transparent

14 November 2022 - The European Commission has submitted a proposal for rules to provide a greater insight into rental platforms such as Airbnb ...
A young woman sitting on a chair next to an empty chair and a small table with a lamp, telephone, clock, and flower vase, looking away with an expression of frustration.

British furniture webshop Made.com declared bankrupt

10 November 2022 - Made.com declared bankrupt. Are you still waiting for an order or refund from the furniture shop? Read what you can ...
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Shopify promises to tackle unreliable webshops more effectively

1 November 2022 - Shopify has promised that its webshops will become safer. The Canadian company made that promise after discussions with the European ...
Two women smiling happily and posing together; one woman is sitting on a suitcase while the other stands behind her with her arm around her shoulders.

Court of Justice: compensation for delays to connecting flights provided by different companies

24 October 2022 - A consumer books a journey from the EU to the United States via a travel agent. The journey was booked ...