Consumer news

A young woman raising her fists excitedly with a wide open smile, expressing joy or celebration.

Shopify promises to tackle unreliable webshops more effectively

1 November 2022 - Shopify has promised that its webshops will become safer. The Canadian company made that promise after discussions with the European ...
Two women smiling happily and posing together; one woman is sitting on a suitcase while the other stands behind her with her arm around her shoulders.

Court of Justice: compensation for delays to connecting flights provided by different companies

24 October 2022 - A consumer books a journey from the EU to the United States via a travel agent. The journey was booked ...
A woman smiling warmly while holding a notepad and pen, appearing ready to take notes or record information.

63 percent more requests for legal assistance regarding problems with flights this summer

30 September 2022 - PRESS RELEASE - The European Consumer Centre (ECC) looks back on a record number of enquires in the summer period ...
ChatGPT zei: A surprised woman dressed for outdoor adventure, carrying a backpack with camping gear and holding a magnifying glass up to one eye.

World Tourism Day: beware of (hidden) extra charges while on holiday

27 September 2022 - Are you spending a little less this year because of high fixed costs? Then it is even more unpleasant to ...
A worried or stressed young woman touching her temple, expressing concern or headache.

Blue Air will temporarily not be flying

13 September 2022 - Airline Blue Air will tentatively not be flying. The Romanian airline previously announced that it would cancel all scheduled flights ...