Consumer news
Court of Justice: no compensation for passengers for delay in the event of no loss of time.
8 February 2024 - If there is no loss of time, a passenger is not entitled to financial compensation in the event of a ...
The European Commission wants to better protect consumers against influencers
6 February 2024 - The European Commission and national authorities are investigating whether influencers are misleading consumers on social media. Many influencers earn money ...
Belgium wants a European Car-Pass in the battle against odometer fraud
1 February 2024 - Belgium is proposing the creation of a European Car-Pass for the exchange of odometer data within the EU. Belgium will ...
Travellers better protected and informed with new EU rules for passengers
3 January 2024 - It is not always clear to travellers what kind of trip they have booked. A trip with a transfer, hotel ...
White goods from abroad delayed or not delivered? No refund from vendor after cancellation? Here's what to do
5 December 2023 - Foreign webshops often have competitive offers for white goods such as washing machines, dryers, ovens and refrigerators. That makes it ...