Consumer news

A man holding a bouquet of flowers wrapped in paper. He looks at the flowers with a sad, disappointed expression, his lips turned downwards and eyebrows furrowed

ECC warns against overseas dating sites

2 October 2024 - Are you taking out a trial subscription with an overseas dating site? Then beware! The European Consumer Centre (ECC) has ...
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No compensation for technical problem due to hidden design defect on aircraft

22 August 2024 - You are often entitled to financial compensation if your flight is cancelled. This entitlement does not apply, though, if the ...
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ECC warns against online cancellation services

12 August 2024 - The European Consumer Centre (ECC) has recently received many complaints about online cancellation services. Consumers report they are unfamiliar with ...
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Court of Justice: order button must clearly show payment obligation

28 June 2024 - An order button must clearly show that the consumer is assuming a payment obligation by clicking on it. This also ...
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Low-cost airlines fined 150 million Euros in spain over hand luggage charges

26 June 2024 - Four airlines have been fined 150 million euros in Spain for charging various extra costs, such as for taking hand ...