Consumer news

A shocked woman sits cross-legged on the floor with a laptop on her lap, holding her hands to her cheeks

ODR platform to shut down on 19 July 2025

2 May 2025 - Until 20 March, consumers could use an online tool provided by the European Commission to solve disputes with businesses on ...
A shocked young woman and a surprised young man, both holding smartphones

ECC warns of misleading offers with hidden subscriptions

29 April 2025 - Social media is teeming with fake offers to buy expensive products for next to nothing. These offers require you to ...
An elderly woman smiling and giving thumbs up, wearing glasses and a t-shirt featuring the European Union flag

Celebrate Europe Day with us at the EU Parade: free entry!

28 April 2025 - On 9 May, we’re celebrating Europe Day during the EU Parade at the Parktheater in Eindhoven. This is your chance ...
A smiling woman in a blazer holds a laptop showing the message EINDHOVEN LOVES YOU and gives a thumbs-up

Free legal advice from ECC experts at Eindhoven Central Station

14 April 2025 - Do you have a problem with a purchase from abroad and the seller won’t help? Or do you want to ...
A woman wearing glasses, with one arm raised high in a victorious or celebratory gesture. Her eyes are closed and her mouth is open, expressing excitement or joy

Flight cancellations by Green Airlines: German Airways finally reimburses affected travellers after drawn-out legal battle

28 March 2025 - In the summer of 2021, Green Airlines cancelled a large number of flights. Not only did this ruin travellers' holiday ...