Consumer news
Action taken against new EU regulations for air travellers
25 August 2025 - The EU plans to update air travel rules. One proposal is that passengers would only get compensation for longer delays ...
Beware of scam emails about 'suspicious transactions'
22 August 2025 - There are fraudsters active who try to steal your data with a false email. They use the name and logo ...
Avoid high phone bills in border regions
27 June 2025 - Are you travelling within the EU? If you live in an EU country and have an EU-based mobile phone provider ...
EU countries agree on new rights for air passengers
11 June 2025 - EU countries want the rules for air passengers to be simpler and more transparent. At the same time, the requirements ...
Beware: scammers pretending to be ECC Staff
5 June 2025 - There are scammers who claim to be staff from the European Consumer Centre (ECC) or ECC-Net. They call or email ...