Wrong product delivered Sample letter

Template letter, wrong product delivered, ECC Netherlands

Was a product delivered, but it was not the product you ordered? For example, it is the wrong colour or the wrong size? Your purchase does not meet your reasonable expectations. You can use our template letter to request the seller to replace the incorrect product free of charge.

Download the template letter

The template letter ‘Delivery wrong product’ of the European Consumer Centre can be downloaded in two languages. Free of charge!