Hello, how may we help you?
Do you live in the Netherlands and have any questions about your rights as a consumer within the EU, or would you like to submit a complaint about a foreign business? We will help you, completely free of charge. Feel free to contact us!
I want to ask a question
Please use the contact form to submit questions to the ECC. A legal expert will contact you for personal advice and useful information.
I want to submit a complaint
Please use the complaints form to submit a complaint about a foreign business. A legal expert will contact you to help resolve your complaint.
Contact the ECC
Are you having trouble submitting your question or complaint online? Please contact one of our employees using the below contact information. Are you unsure whether we can help you? See here what we do.
You can address your letter to:
European Consumer Centre
P.O. Box 487
3500 AL Utrecht
Email
communicatie@eccnederland.nl
or visit our media page.