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European Consumer Centre (ECC)

Do you have a complaint about a purchase or trip in another EU country, Norway, Iceland, or the United Kingdom? The European Consumer Centre (ECC) helps you for free to find a solution. We give advice, help solve problems, and make sure you know your rights. Our help is independent, trustworthy, and has been successful for 20 years.

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Consumer news

Young man in a t-shirt looking confused and frustrated at his smartphone, raising one hand in bewilderment

Alert ECC warns against overseas dating sites

6 November 2025 - Are you taking out a trial subscription with an overseas dating site? Then beware! The European Consumer Centre (ECC) has ...

Couple looking at Black Friday Deals on mobile, beige background

Hold that thought: don’t be lured in by tempting discounts this season

28 November 2025 - Already starting from November, consumers are tempted to shop online with huge discounts and special offers. Around Black Friday, Cyber ...