Is your baggage delayed? Always fill in a PIR form immediately at the arrival airport. This is the receipt you can use to demonstrate that your baggage is missing. You will need this to submit your claim to the airline. During the time your suitcase is lost, you may buy the necessary items for which you can receive a compensation from the airline up to € 1,250. It is easy to claim this using our template letter.
Download the template letter
The template letter ‘Baggage delayed? Claim compensation!’ of the European Consumer Centre can be downloaded in two languages. Free of charge!