Consumer news

Ryanair’s knuckles rapped for misleading ‘green’ advert, ECC Netherlands
Ryanair has had its knuckles rapped by the Advertising Standards Authority (ASA) for an advertising campaign in which the airline ...
Complaints about online discrimination due to geo-blocking, ECC Netherlands
Although geo-blocking has been banned in the EU since 3 December of last year, the European Consumer Centre (ECC) in ...
Boardingpass overbodig voor compensatieclaim, ECC Nederland
The European Court of Justice recently ruled that airlines can no longer refuse compensation if passengers do not hand in ...
Dutch Consumer Authority forces web shop vidaXL to improved customer accessibility
The Dutch Authority Consumer & Market (ACM) has addressed web shop vidaXL regarding the poor accessibility of its customer service. ...
Renting a car abroad? The ECC give you tips in the Max Vakantieman!
Planning to rent a car abroad? Make sure you read the small print! The ECC provides tips in 'Max Vakantieman' ...