European Consumer Centre

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Consumer news

Delayed air passenger
Court of Justice: no compensation for passengers for delay in the event of no loss of time.

If there is no loss of time, a passenger is not entitled to financial compensation in the event of a delay. That is what the Court of Justice ruled in a claim against Laudamotion and Ryanair. Passengers who do not travel on a delayed flight...

Influencer with like
The European Commission Wants To Better Protect Consumers Against Influencers

The European Commission and national authorities are investigating whether influencers are misleading consumers on social media. Many influencers earn money by endorsing or selling products or services on social media. Young consumers are...

Woman with thumbs up beacuse she is happy with Car-Pass
Belgium Wants a European Car-Pass in The Battle Against Odometer Fraud

Belgium is proposing the creation of a European Car-Pass for the exchange of odometer data within the EU. Belgium will work on this in the coming months. The Belgian Presidency of the EU has announced that the battle against odometer...

Traveller happy with new rules
Travellers Better Protected And Informed With New EU Rules For Passengers

It is not always clear to travellers what kind of trip they have booked. A trip with a transfer, hotel accommodation and car hire may appear to be a package holiday. But it is sometimes a trip with separate contracts with different travel...

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