Unjustified deposit taken? Claim a refund! Sample letter

Template letter, unjustified deposit taken from your card, claim refund, ECC Netherlands

Did the car rental company keep some or all of the guarantee deposit from your card without justification? Always ask for a specification of the costs, and claim a refund if the amount is not justified. Send a message in writing, using our template letter.

Download the template letter

The template letter ‘Unjustified deposit taken from your card? Claim a refund!’ of the European Consumer Centre can be downloaded in two languages. Free of charge!