Faulty product? Cancel the purchase contract! Sample letter

Template letter, faulty product - cancel the purchase contract, ECC Netherlands

Have you bought a product that is not fully functional? Does the company not respond to your request to repair or replace it? Then you are entitled to cancel the purchase contract. You can use our template letter for this purpose.

Download the template letter

The template letter ‘Faulty product? Cancel the purchase contract!’ of the European Consumer Centre can be downloaded in two languages. Download it free of charge!