Cooling-off period Sample letter

Template letter, cooling-off period, ECC Netherlands

If you buy something online or by telephone, you generally have a 14-day cool-off period. Use our template letter if you want to cancel. It is easy and quick to undo your purchase, and you request the seller to refund the price you paid. 

Download the template letter

The template letter ‘Cooling-off period’ of the European Consumer Centre can be downloaded in two languages. Free of charge!