For example, consumers were faced high deposit costs at the desk. In some cases the amount of the deposit was even higher than the permitted limit of the credit card as a result that consumers had no choice than concluding a liability insurance contract. The deposit was reduced with this.
Goldcar offered additional coverage which was presented as the best solution to avoid the risk of possible charges for damages or theft of the vehicle without clarifying which damages/events are covered by the CDW (the basic cover included in the contract). Both car rental companies are reproached by the AGCM.
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