European Consumer Centre
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Consumer news
If there is no loss of time, a passenger is not entitled to financial compensation in the event of a delay. That is what the Court of Justice ruled in a claim against Laudamotion and Ryanair. Passengers who do not travel on a delayed flight...
The European Commission and national authorities are investigating whether influencers are misleading consumers on social media. Many influencers earn money by endorsing or selling products or services on social media. Young consumers are...
Belgium is proposing the creation of a European Car-Pass for the exchange of odometer data within the EU. Belgium will work on this in the coming months. The Belgian Presidency of the EU has announced that the battle against odometer...
It is not always clear to travellers what kind of trip they have booked. A trip with a transfer, hotel accommodation and car hire may appear to be a package holiday. But it is sometimes a trip with separate contracts with different travel...