The European Consumer Centre

  • offers legal information and advice on buying from a different EU nation;
  • act as a mediator when you have a dispute with a seller from a different EU nation and cannot resolve the matter yourself.

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Consumer news

Online dating? Usually it is not for free!
Lately the European Consumer Centre (ECC) receives a lot of complaints about dating websites. Usually free dating websit...
Better protection for car rental in Europe
In recent years more and more consumers complained about car rental companies to the European Consumer Centers. Therefor...
Goldcar and FireFly fined for unfair commercial practices
The Italian Competition Authority (AGCM) has imposed two fines on low-cost car rental companies, Goldcar (€ 2.000.000) a...
Unfair debt collection practices
Have you received a letter from a debt collection agency that was incorrect? The Dutch Authority for Consumers & Markets...